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Consumer Ombudsman
Contact the Consumer Ombudsman
In accordance with Article R 616-1 of the French Consumer Code, you can access a consumer mediation service free of charge if no solution has been found to your complaint, either online at mediationconso-ame.com or by postal mail to the Consumer Mediation AME: 197 boulevard Saint-Germain – 75007 Paris.
The mediation request form
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