This article applies to the resale and purchase, on a per ticket basis, of performance tickets purchased from the Paris Opera and through the Ticket Exchange service. The Paris Opera reserves the right to make any changes to this article, particularly in the event of regulatory changes.
Gift vouchers, programme vouchers, performance gift packs, Pass' Jeunes, Pass' Académie, Pass' Duo, Pass' Famille and all tickets requiring proof of age (under-28s' rate, reduced mobility rate, under-40s' rate, etc.) may not be sold on the official ticket exchange.
Co-subscribers, group members (works councils, associations, groups of friends, school groups, etc.) and customers of the Paris Opera's commercial partners (ticketing agencies, distributors, tour operators, etc.) must contact the main holder of the initial order if they wish to resell their ticket on the Official Ticket Exchange; only the latter will be credited with the resale price.
The use of data collected during any purchase is carried out in accordance with the rules of personal data protection as described in the Confidentiality Charter accessible in the Legal Notice section of the operadeparis.fr website.
The Paris Opera cannot be held responsible for
- the failure to conclude a sale,
- any anomalies in the Internet user's computer equipment
- the unavailability of the Internet network.
The Paris Opera does not guarantee permanent access to its ticket exchange service, particularly during maintenance operations.
It is the responsibility of Users to handle the information on the Site with care and to carry out any necessary checks under their sole responsibility.