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Accessibility

Accessibility

Accessibility

The Palais Garnier and Bastille Opera are accessible to anyone with access needs. Specific and dedicated seats are available in different seating categories and according to need, and for people with guide dogs.

There are also special facilities for people with mental and/or intellectual disabilities and/or intellectual disability, blind/visually impaired or deaf/hard of hearing are available for certain sessions.

To guarantee access to PRM spaces and/or special screenings, bookings must be made at least 15 days before the date of the desired performance, with the Accessibility Department: on 01 40 01 18 50 from Monday to Friday, 9am to 1pm and 2pm to 5pm, or by email at accessibilite@operadeparis.fr.

Reservations (excluding subsriptions) for people with disabilities are possible from June for all shows in the following season

For Previews for young adults, please refer to the staggered openings throughout the season.

In the case of Previews for young adults, reserved for spectators under the age of 28, the person accompanying the disabled person is exempt from this age limit.

On presentation of proof*, a 30% reduction** will be applied to the full price for the disabled person and their companion.

*80% invalidity card or a CMI card with "invalidity" written on it.
** Except for Young People's Previews (€10)

PALAIS GARNIER

At the Palais Garnier, for people with reduced mobility, access to tours or performances is via the Box office, at the corner of the rue Scribe and rue Auber (behind Charles Garnier’s statue). An elevator will take you up to the auditorium or visiting spaces.

For all other types of disability, entrance is via the front of the Palais Garnier, Place de l'Opéra.

The nearest car park is Q-Park Edouard VII / Olympia – Haussmann - 16 Rue Bruno Coquatrix - 75009 Paris. PRM parking spaces are available.

OPÉRA BASTILLE

At the Bastille Opera, access to performances is via the main entrance, on the Bastille Square (Place de la Bastille, entrance to the right of the grand staircase). Elevators will take you up to the auditorium, on the floor and location of your seat.

Tours of the Bastille Opera are not accessible to PMRs.

The nearest car park is Q-Park Opéra Bastille - 1 Avenue Daumesnil - 75012 Paris. D PRM parking spaces are available.

To improve the comfort of our spectators with reduced mobility, wheelchairs are available (ID card requested) at the reception desks in our venues. Please note that the Accessibility Department needs to be notified in advance (subject to availability).

Accessible toilets are available close to the pitches reserved for our spectators with reduced mobility.

Guide dogs and assistance dogs are welcome everywhere in the Paris Opera.

The Palais Garnier and the Opéra Bastille (Grande salle and Amphithéâtre Olivier Messiaen) have specific and dedicated areas to accommodate our spectators in different seating categories and according to their needs.

All the performances staged at the Paris Opera (except Gala or special Arop evenings and Studio Bastille programming) are accessible to people with reduced mobility.

SEASON 24/25

 

The Paris Opera holds special “Relax” performances, which guarantee a kind and inclusive welcome system to facilitate theatre visits to the disabled persons (autism, multiple disabilities, mental disability, Alzheimer's disease…) whose handicap can cause atypical or unpredictable behaviours during the performance.

Both the audience and the artists are informed before the performance and the usual codes are less strict to ensure that everyone can enjoy the show and fully live their emotions, without fear of being judged.

For these performances, the welcoming staff is larger and aware of all types of disability.

“Watch a Relax performance at the Bastille Opera"

SEASON 24/25

 

In collaboration with the Accès Culture association, the Paris Opera offers visually impaired people the opportunity to attend some productions with audio description. Special headphones with information about the performance and a braille program (on request) are provided free of charge on the performance days.

SHOWS in audiodescription - SEASON 24/25

 

Some of the performances in the programme are thought to be naturally accessible to the deaf and hearing-impaired spectators.

SHOWS IN FRENCH SIGN LANGUAGE

SHOWS WITH SubPac vibrating WAISTCOATS AVAILABLE ON RESERVATION

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